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HOME > Help Desk > A/S inquiry |
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If you have a problem with your purchase, we provide A/S service according to corporate regulations. It takes 10 to 15 days after receiving your request. The repair period varies depending to the condition of the products. |
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1. The company makes compensation for quality problems in accordance with Consumer Compensation Regulation by the Ministry of Finance and Economy as follows. |
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2. The company is not responsible for making compensation for accidents caused by careless handling or quality problems of the product whose warranty period expired (1 year). |
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3. Customers are refunded in the following cases. Customers are refunded if they were overcharged. Customers should request a refund within 15 days of purchase if the product does not comply with advertising or descriptive label. |